| Business VoIP services are already being hailed as the | | | | The biggest advantage of business VoIP service |
| rightful successors to the traditional phone services. | | | | over traditional phone services is the complete |
| Many large enterprises have already integrated VoIP | | | | integrated communications solution that it offers. |
| into their networks and with more sophisticated, | | | | With a business VoIP phone, it is possible to – |
| affordable VoIP solutions in the market, small and | | | | make cheap domestic and international voice calls; |
| medium businesses too are planning to start using | | | | take advantage of both audio and video |
| business VoIP phones. This is probably the best time | | | | conferencing; have features like call forwarding and |
| for any organization to take a look at the costs and | | | | call waiting; have voice messages and fax messages |
| benefits of business VoIP service and determine if it | | | | sent to your email address – and much more. |
| is right for them. | | | | What’s not so good with a business VoIP |
| All that’s good with a business VoIP phone…. | | | | phone… |
| The most well-known and compelling reason for most | | | | While a business may benefit considerably with the |
| businesses to consider VoIP is cost savings. A | | | | cost-savings and additional features that a business |
| business VoIP service saves costs for a company on | | | | VoIP phone service offers, there are certain cost |
| local calls and long-distance calls, which include both | | | | factors, which need to be taken into account. |
| domestic and international calls. In particular if the | | | | A business VoIP service is clearly dependent on |
| company has many branches, within the country or | | | | power supply, implying that if there is no power, you |
| overseas, then it makes a lot of business sense to | | | | will not be able to make or receive phone calls. This |
| go in for a VoIP solution as calls to and from the | | | | would mean you need a UPS to keep the business |
| same provider are often free – similar to cell | | | | VoIP phone active during power outages and you |
| phone plans. | | | | would need a back-up PSTN line, just in case of |
| Other than cost-savings, business VoIP service | | | | emergencies. |
| offers many sophisticated value-added services which | | | | Quality of voice in a business VoIP service had been |
| make it attractive. For example, a business VoIP | | | | an issue for some time, with complaints of echoes |
| phone service does not depend on the location. | | | | and jitters, etc. However, with VoIP solutions |
| Whether you are calling an employee in an office a | | | | becoming more stable and mainstream now, you |
| few thousand miles away or a local client, with a | | | | could get fairly good quality voice even on your |
| business VoIP phone, no extra cables are needed | | | | business VoIP phone. |
| which means there are no extra costs. Also, you can | | | | A converged network carrying both voice and data |
| carry your business VoIP phone number with you | | | | could raise issues of insufficient bandwidth, especially |
| when you travel. No wonder it is called a virtual | | | | for small and medium business who typically have |
| number! Where a Wi-Fi network is available, you could | | | | only one broadband line. |
| log into it and use your business VoIP service to | | | | For any business, moving to a business VoIP phone |
| start making and receiving phone calls. The same | | | | service may be inevitable, but choosing a proper |
| facility could be extended to mobile phones, which | | | | service provider will allow the company to seek |
| could use the VoIP network to make calls instead of | | | | features that will bring it immediate benefits, leaving a |
| standard mobile operators. | | | | more comprehensive implementation for later. |