| There are three kinds of management involved with | | | | This phenomenon is especially prevalent near ski |
| resorts: Front-of-House Management, Heart-of-House | | | | resorts in the American West, and resorts in |
| Management I, and Heart-of-House Management II. | | | | otherwise impoverished nations. |
| Heart-of-House Management refers to managing the | | | | A Mega resort, a type of destination resort, |
| resort areas that support front-of-house operations. | | | | integrates the services offered by a hotel, casino, |
| This type of management deals with the physical | | | | dining, entertainment, and shopping into a single, large, |
| plant, grounds, energy, accounting, and purchasing | | | | and highly stylized or themed venue. The hotels along |
| functions of a resort hotel. These support areas are | | | | the Las Vegas Strip are most typically thought of as |
| critical to the successful operation of a resort hotel, | | | | mega resorts owing to their immense size and |
| but great care is taken to keep the guests from | | | | complexity. |
| seeing this aspect of the facility to ensure higher | | | | The first mega resort is generally considered to have |
| levels of guest satisfaction. | | | | been The Mirage given its size and emphasis on |
| A resort is a place used for relaxation or recreation. | | | | non-gaming entertainment options like shopping and |
| As a result, people tend to seek out a resort for | | | | fine dining to draw in customers. Mega resorts use |
| holidays or vacations. Generally, a resort is run by a | | | | the same fantastic or mythical theme (medieval life |
| single company, which attempts to provide for all or | | | | at Excalibur, tropical at The Mirage, famous cities, |
| most of a vacationer's wants while staying there, | | | | etc.) throughout their properties. |
| such as such as food, drink, lodging, sports, | | | | A luxury resort, sometimes referred to as an |
| entertainment, and shopping. | | | | exclusive resort, is a very expensive vacation facility |
| Towns that contain resorts—or where tourism | | | | which is fully staffed and has been rated with five |
| or vacationing is a major part of the local | | | | stars. Luxury resorts often boast many visitor |
| activity—are often called resort towns. The | | | | activities and attractions such as golf, water sports, |
| term resort is sometimes misused to identify a hotel | | | | spa and beauty facilities, skiing, natural ecology and |
| that does not provide the other amenities required of | | | | tranquility. There are luxury resorts all over the world |
| a resort. However, a hotel is frequently a central | | | | from North America to the Caribbean and South |
| feature of a resort. | | | | America, from Europe to Asia, Africa to the Middle |
| The Walt Disney World Resort is perhaps the most | | | | East, and the South Pacific to Australia. |
| famous example of a resort in the world, however, | | | | A luxury resort is an elite luxury property which |
| resorts exist throughout the world. Resorts are | | | | exhibits an exceptionally high degree of customer |
| especially prevalent in Central America and the | | | | service and hospitality. A flawless execution of guest |
| Caribbean. | | | | services will be the resort staff's and managements |
| A resort is sometimes called a destination resort. This | | | | main concern. A luxury resort will commonly also |
| is a common usage when the facility provides food, | | | | feature a superb architectural interior and exterior |
| drink, lodging, sports, entertainment, and shopping | | | | design as well as an interesting physical location. |
| within the facility so that customers have no need to | | | | The interior design will normally be elegant with stylish |
| leave the facility once they arrive. Commonly these | | | | bedroom decor, exceptional dining facilities, and |
| facilities are of higher quality than would be expected | | | | manicured landscaping and meticulous grounds. Luxury |
| if one were to stay at a hotel or eat in a town's | | | | resorts will often also be in based in exceptionally |
| restaurants. | | | | desirable and strategic worldwide locations, from |
| An all-inclusive resort is a resort that, besides | | | | beautiful tropical islands, to snow caked mountains, to |
| providing all of the common amenities of a resort, | | | | scenic lakes and rivers, to exhilarating cities. The |
| charges a fixed price that includes most or all items. | | | | locations will often be famous for featured activities |
| At a minimum, most inclusive resorts include lodging, | | | | from skiing to golf, water spots, diving, fishing, sailing |
| unlimited food, drink, sports activities, and | | | | and nature walks to glamorous shopping and nightlife |
| entertainment for the fixed price. | | | | entertainment. |
| Pros and cons of all-inclusive resorts | | | | A luxury resort may vary greatly in character, style |
| A frequent critique of all-inclusive resorts is that they | | | | and theme from resort to resort. A luxury resort will, |
| do not help the local economy or that they damage | | | | however, normally be characterized by a high level of |
| the local environment. People who hold this view | | | | luxury, sophistication and off course price. |
| usually cite the fact that most resorts are located in | | | | Accommodations are first class, whether they follow |
| relatively remote areas away from major local | | | | a classic and traditional nature or a more minimalist |
| population centers, making it hard for the people | | | | and modern styling. An unmatched level of comfort |
| staying there to see any local sights or patronize local | | | | will be available at a luxury resort, as well as many |
| business. They also say that most resorts are owned | | | | personalized services and amenities. |
| and run by large multinational corporations, such as | | | | A ski resort is a ski area with a village and/or |
| Club Med, Sandals or Hedonism Resorts thus diverting | | | | accommodations and other amenities at the base of |
| money away from local companies. | | | | the mountain. Ski resorts often have other activities |
| Proponents of all-inclusive resorts point to the fact | | | | to engage in besides skiing and snowboarding, such |
| that these resorts usually bring large numbers of | | | | as snowmobiling, sledding, horse-drawn sleds, |
| visitors to the country, who must travel through local | | | | dog-sledding, ice-skating indoor swimming and |
| airports and towns to arrive at the resort. They also | | | | hottubbing, game rooms, and local forms of |
| state that the resorts provide jobs in areas that are | | | | entertainment. Ski resorts may be self-contained and |
| economically impoverished and away from the major | | | | entirely devoted to ski tourism (for example Vail ski |
| centers. Resort popularity can sometimes drive up | | | | resort) or they may be near a village or town that |
| property values to such a degree that the resort | | | | had a significant existence before the ski resort was |
| workforce cannot afford to live near their workplace, | | | | built, such as Jackson Hole, Wyoming or Park City, |
| causing the creation of nearby bedroom communities. | | | | Utah. |