| There are three kinds of management involved | | | | This phenomenon is especially prevalent near |
| with resorts: Front-of-House Management, | | | | ski resorts in the American West, and resorts |
| Heart-of-House Management I, and | | | | in otherwise impoverished nations. |
| Heart-of-House Management II. Heart-of-House | | | | |
| Management refers to managing the resort | | | | A Mega resort, a type of destination resort, |
| areas that support front-of-house operations. | | | | integrates the services offered by a hotel, |
| This type of management deals with the | | | | casino, dining, entertainment, and shopping |
| physical plant, grounds, energy, accounting, | | | | into a single, large, and highly stylized or |
| and purchasing functions of a resort hotel. | | | | themed venue. The hotels along the Las Vegas |
| These support areas are critical to the | | | | Strip are most typically thought of as mega |
| successful operation of a resort hotel, but | | | | resorts owing to their immense size and |
| great care is taken to keep the guests from | | | | complexity. |
| seeing this aspect of the facility to ensure | | | | |
| higher levels of guest satisfaction. | | | | The first mega resort is generally considered |
| | | | to have been The Mirage given its size and |
| A resort is a place used for relaxation or | | | | emphasis on non-gaming entertainment options |
| recreation. As a result, people tend to seek | | | | like shopping and fine dining to draw in |
| out a resort for holidays or vacations. | | | | customers. Mega resorts use the same |
| Generally, a resort is run by a single | | | | fantastic or mythical theme (medieval life at |
| company, which attempts to provide for all or | | | | Excalibur, tropical at The Mirage, famous |
| most of a vacationer's wants while staying | | | | cities, etc.) throughout their properties. |
| there, such as such as food, drink, lodging, | | | | |
| sports, entertainment, and shopping. | | | | A luxury resort, sometimes referred to as an |
| | | | exclusive resort, is a very expensive |
| Towns that contain resorts—or where | | | | vacation facility which is fully staffed and |
| tourism or vacationing is a major part of the | | | | has been rated with five stars. Luxury |
| local activity—are often called resort | | | | resorts often boast many visitor activities |
| towns. The term resort is sometimes misused | | | | and attractions such as golf, water sports, |
| to identify a hotel that does not provide the | | | | spa and beauty facilities, skiing, natural |
| other amenities required of a resort. | | | | ecology and tranquility. There are luxury |
| However, a hotel is frequently a central | | | | resorts all over the world from North America |
| feature of a resort. | | | | to the Caribbean and South America, from |
| | | | Europe to Asia, Africa to the Middle East, |
| The Walt Disney World Resort is perhaps the | | | | and the South Pacific to Australia. |
| most famous example of a resort in the world, | | | | |
| however, resorts exist throughout the world. | | | | A luxury resort is an elite luxury property |
| Resorts are especially prevalent in Central | | | | which exhibits an exceptionally high degree |
| America and the Caribbean. | | | | of customer service and hospitality. A |
| | | | flawless execution of guest services will be |
| A resort is sometimes called a destination | | | | the resort staff's and managements main |
| resort. This is a common usage when the | | | | concern. A luxury resort will commonly also |
| facility provides food, drink, lodging, | | | | feature a superb architectural interior and |
| sports, entertainment, and shopping within | | | | exterior design as well as an interesting |
| the facility so that customers have no need | | | | physical location. |
| to leave the facility once they arrive. | | | | |
| Commonly these facilities are of higher | | | | The interior design will normally be elegant |
| quality than would be expected if one were to | | | | with stylish bedroom decor, exceptional |
| stay at a hotel or eat in a town's | | | | dining facilities, and manicured landscaping |
| restaurants. | | | | and meticulous grounds. Luxury resorts will |
| | | | often also be in based in exceptionally |
| An all-inclusive resort is a resort that, | | | | desirable and strategic worldwide locations, |
| besides providing all of the common amenities | | | | from beautiful tropical islands, to snow |
| of a resort, charges a fixed price that | | | | caked mountains, to scenic lakes and rivers, |
| includes most or all items. At a minimum, | | | | to exhilarating cities. The locations will |
| most inclusive resorts include lodging, | | | | often be famous for featured activities from |
| unlimited food, drink, sports activities, and | | | | skiing to golf, water spots, diving, fishing, |
| entertainment for the fixed price. | | | | sailing and nature walks to glamorous |
| | | | shopping and nightlife entertainment. |
| Pros and cons of all-inclusive resorts | | | | |
| | | | A luxury resort may vary greatly in |
| A frequent critique of all-inclusive resorts | | | | character, style and theme from resort to |
| is that they do not help the local economy or | | | | resort. A luxury resort will, however, |
| that they damage the local environment. | | | | normally be characterized by a high level of |
| People who hold this view usually cite the | | | | luxury, sophistication and off course price. |
| fact that most resorts are located in | | | | Accommodations are first class, whether they |
| relatively remote areas away from major local | | | | follow a classic and traditional nature or a |
| population centers, making it hard for the | | | | more minimalist and modern styling. An |
| people staying there to see any local sights | | | | unmatched level of comfort will be available |
| or patronize local business. They also say | | | | at a luxury resort, as well as many |
| that most resorts are owned and run by large | | | | personalized services and amenities. |
| multinational corporations, such as Club Med, | | | | |
| Sandals or Hedonism Resorts thus diverting | | | | A ski resort is a ski area with a village and |
| money away from local companies. | | | | or accommodations and other amenities at the |
| | | | base of the mountain. Ski resorts often have |
| Proponents of all-inclusive resorts point to | | | | other activities to engage in besides skiing |
| the fact that these resorts usually bring | | | | and snowboarding, such as snowmobiling, |
| large numbers of visitors to the country, who | | | | sledding, horse-drawn sleds, dog-sledding, |
| must travel through local airports and towns | | | | ice-skating indoor swimming and hottubbing, |
| to arrive at the resort. They also state that | | | | game rooms, and local forms of entertainment. |
| the resorts provide jobs in areas that are | | | | Ski resorts may be self-contained and |
| economically impoverished and away from the | | | | entirely devoted to ski tourism (for example |
| major centers. Resort popularity can | | | | Vail ski resort) or they may be near a |
| sometimes drive up property values to such a | | | | village or town that had a significant |
| degree that the resort workforce cannot | | | | existence before the ski resort was built, |
| afford to live near their workplace, causing | | | | such as Jackson Hole, Wyoming or Park City, |
| the creation of nearby bedroom communities. | | | | Utah. |